Tickets should expire one year from purchase, unless they are immediately validated. I bought a mobile day pass and it says it expires today? If you are using SmartBenefits for the first time, you can only purchase your monthly ticket on the 1 st day of the new month. Mobile monthly tickets can be purchased for the next month on the 23 rd of the current month. I’m trying to buy a monthly pass with mobile, why isn’t the monthly showing up? If your phone has been lost or stolen, you will need to contact VRE to help transfer your tickets. ** You will need both devices in order to transfer tickets. All tickets will now be on your new device.
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